Millie's Makes Moments - because we believe that the sweetest things in life are made of real connections, real quality, and real joy. From the cow to the cone, we work with trusted partners to craft every scoop - and every moment - to make your day.

Millie’s® Homemade Ice Cream was founded by husband and wife team Chad and Lauren Townsend in 2014 when Chad - after spending over a decade honing his skills as a chef around Pittsburgh and abroad - decided to fill what he saw as a gaping hole in Pittsburgh’s food scene: a shop offering real, homemade ice creams, made with thoughtfully sourced ingredients and served up in a warm & friendly way. Thus, Millie’s was born in the Townsends’ home and has since grown from a small kitchen-counter operation to now include a factory in Homestead, PA, as well as several scoop shop locations and ice cream trucks on the East Coast, many owned and operated by franchise partners.

We believe authenticity is key to our success, and this authenticity must not only completely encompass our product, but reach beyond it. By upholding our relationships as the keystone of everything that we do - from sourcing heritage breed dairy, to finding local purveyors of sustainably sourced ingredients, to collaborating with like-minded regional organizations, to seeking out and supporting artisanal vendors and partners, to paying all of our associates a competitive living wage – Millie’s strives to craft every scoop and every moment to make your day.